Health & Safety, HR and Employment Law


Free as part of your Alphega membership, Business Assist offers a simple approach to managing Health and Safety, HR and Employment Law compliance. This service is provided by Citation who are highly qualified HR & Employment Law specialists, all of whom are either solicitors, barristers or have many years of commercial HR experience, working in pharmacies just like yours, so are well versed in your challenges and how to tackle them.

Designed to provide you with a robust and proactive service, Business Assist enables you to minimise their risk of claims and disputes.

Business Assist provides you with:

  • Unlimited access to our pharmacy sector specific web portal.
  • Access to online HR management software, including specimen letters on all aspects of employment and termination, policies, sector-specific contracts, employee handbooks and detailed guidance notes on all aspects of HR & employment law compliance. There are also additional sections on recruitment, equal opportunities, grievance & disciplinary and termination.
  • Online health & safety assistance including the full range of sector-specific risk assessments with guidance notes on how to complete them, detailed specimen action plans for each topic and additional sections on food safety and work equipment.
  • The website is supported by a business hours helpline.
  • On-going support – the alerts service highlights forthcoming changes in legislation and approved codes of practice. The website is continuously updated to reflect changes in current legislation and best practice to ensure compliance at all times and the introduction of new legislation will always be highlighted in advance.

To sign up for this online portal please click hereSomeone will be in touch within the next 5 working days with a login and password for the online system.

If you have already signed up to the portal it can be accessed with the following link -