Bespoke apps 

As part of our ambitious technology programme, all members* are given a free Samsung Galaxy* tablet, packed with exclusive apps to help meet the future demands facing community pharmacy. Our tablet provides a unique business, training and product support tool.

Not only does our tablet help support your business, but it also increases pharmacy team access to training, product knowledge and retail best practice.

Tablet app for pharmacies

Training

With our training apps you and your team will develop the skills and knowledge to confidently support your customers, provide the very best customer care and build loyalty.

Through the tablet, you can access:

  • Bespoke and fully interactive condition led workbooks
  • The Counterskills training programme
  • Customer care training for all pharmacy team members
  • CPD support
  • Dispensary training for pharmacists and pharmacy technicians

Counter Skills Pharmacy Training

Product

Our tablet gives access to:

  • Product ranges, which are listed by sub-category 
  • Product training
  • The opportunity to order products from the shop floor

Retail

This app helps customers to find what they're looking for and benefit from fantastic monthly promotions.

With the tablet, you can access:

  • Store layout training
  • Live planograms linked to order functionality
  • Monthly promotions

Planograms

Business support

My Business

This app gives access to business information, including mystery shopper reports, training reports and financial information.

It will help you monitor service levels in your pharmacy, understand if training has been completed by your team, plus provide reports to assist with GPhC inspections.

*Model provided is a Galaxy Tab 2 or Galaxy Tab 3, 10.1" 16GB, 4.0 (ICS) with charger and case.

Member testimonials

“The customer care feature of the training app has been particularly useful. The customer interaction scenarios are interesting and it helps my staff to understand what’s involved in a transaction and how we need to look after our patients.

"It’s a very good tool and just what we need”

Terry Reid, Reid's Pharmacy, London

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 “The customer care training is brilliant. It’s good to see the customer’s perspective on their experience and it helps to see the bigger picture. The tablet has been a good motivator for my staff too. They’ve been asking me to use it so they can complete their counter skills training.”

Ashwani Mohindra, Alexandria Pharmacy, Lytham St. Annes